Your privacy matters to us. This Privacy Policy explains exactly what personal data ph49 collects, how we use it, who we may share it with, and what rights you have over your own information. We want you to feel informed and in control.
These cards summarise our key privacy commitments. The full policy sections below are the definitive reference for each area.
ph49 only collects personal data that is necessary for operating the platform — account registration, identity verification, payment processing, and customer support. We do not collect data we don't need.
All data transmitted between your device and ph49 is protected by SSL/TLS encryption. Sensitive information stored on our systems — including identity documents and payment details — is held under strict security controls.
ph49 does not sell your personal information to third parties. Data is shared only with service providers who help us operate the platform — and only to the extent needed to do their job.
You have the right to access, correct, and request deletion of your personal data held by ph49. You may also withdraw consent for certain processing activities where consent is the legal basis for that processing.
ph49 retains your personal data only for as long as it is needed for the purposes described in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
If you have any question about your personal data, you can contact ph49 directly at [email protected]. We aim to respond to all privacy-related requests in a timely and clear manner.
ph49 ("the Platform," "we," "us") is an online gaming platform serving players in the Philippines. We are committed to handling the personal information of our members ("you," "the Member") with care, transparency, and respect.
This Privacy Policy describes the types of personal data we collect, the reasons we collect it, how it is used and stored, who may access it, and what rights you have as a data subject. It applies to all personal data collected through the ph49 website, account system, and any related services.
By using ph49, you acknowledge that you have read this policy. If you disagree with any part of it, please do not use the platform. This policy should be read alongside our Terms and Conditions.
ph49 collects personal data in the following categories:
When you create a ph49 account, we collect your full name, date of birth, email address, mobile number, and a username. This information is needed to create and manage your account, verify your age (21+), and communicate with you about your account.
To comply with know-your-customer requirements, we may request a government-issued ID, proof of address, and in some cases a selfie or live verification. This applies to all members before withdrawals are processed and may be requested at any point during the account lifecycle.
When you make a deposit or withdrawal, we collect information related to the payment method used — such as bank account details or e-wallet account details associated with your transaction. We do not store full card details. All payment data is handled through secure, encrypted channels.
We collect technical information about the device and connection used to access ph49 — including IP address, browser type, operating system, and session activity. This data helps us maintain platform security, prevent fraud, and improve performance.
When you contact ph49 support, we retain records of those communications. This includes emails, support tickets, and chat logs, which are used to resolve issues and improve our support quality.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, email, phone | Account creation, age verification |
| KYC Documents | Government ID, proof of address | Identity verification, withdrawal processing |
| Payment Data | Bank/e-wallet account info | Deposits and withdrawals in PHP |
| Device / Usage Data | IP address, browser, session logs | Security, fraud prevention |
| Communications | Support emails, chat records | Issue resolution, service improvement |
ph49 uses your personal data only for the purposes described below:
ph49 does not use your personal data for automated individual decision-making in ways that produce significant legal or similarly significant effects without human review.
ph49 implements technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, and disclosure. These measures include:
While ph49 takes data security seriously and maintains robust protections, no online platform can guarantee absolute security against all possible threats. You play an important role in protecting your own data — keep your login credentials confidential and contact support immediately if you suspect your account has been compromised.
ph49 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required to fulfil the purposes described in this policy or to comply with applicable legal obligations.
In practical terms:
When personal data is no longer needed and no legal obligation requires its retention, it is securely deleted or anonymised so that it can no longer be linked to any individual.
As a ph49 member, you have rights in relation to your personal data. These rights may be subject to certain conditions and limitations under applicable law, but ph49 will always aim to respond to valid requests promptly and clearly.
Request a copy of the personal data ph49 holds about you.
Ask us to correct any inaccurate personal data we hold about you.
Request deletion of your data where we no longer have a valid reason to retain it.
Object to processing of your data where processing is based on legitimate interests.
Request a structured copy of data you provided to ph49 in a commonly used format.
Ask us to restrict how we use your data while a query or objection is being resolved.
To exercise any of these rights, contact ph49 at [email protected] with your registered account email address and a clear description of your request. We will respond within a reasonable timeframe.
ph49 uses cookies and similar technologies to operate the platform, maintain your session after login, and understand how the platform is used in aggregate. Cookies used by ph49 fall into the following categories:
You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the ph49 platform.
ph49 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify members through the platform or via email.
Continued use of ph49 after a policy update constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we handle your personal data.
If you have any question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how ph49 handles your personal information, please get in touch:
Email: [email protected]
When contacting us about a privacy matter, please include your registered email address and a clear description of your request so we can assist you efficiently. ph49 aims to acknowledge privacy-related requests promptly and provide a substantive response as quickly as the nature of the request allows.
Your data is handled with care at ph49. Create a free account, complete verification, and start playing slots, live casino, and fish games — all in Philippine Peso, all from your phone or desktop.